Terms Of Service

Last updated: July 2026

These Terms govern your use of the website, forms, scheduling tools, messaging services, and digital marketing services (the “Service”) provided by Erio LLC, operating as Erio. By using our website or submitting your information, you agree to these Terms.

SMS & Messaging Disclosure

By providing your mobile number, you agree to receive:

• Appointment reminders
• Scheduling updates
• Important notifications
• Customer feedback requests
• Promotional or educational content
• Follow-up messages related to your inquiry

Additional details:

Communication Consent

You must provide consent before receiving communications from Erio, including text messages, emails, and phone calls. You confirm that the contact information provided belongs to you.

Consent may be provided through:

• Website forms
• Chat widgets
• Scheduling tools
• Any digital interaction with Erio

Communications may include:

• Appointment reminders
• Customer feedback requests
• Promotional offers
• Service updates
• Educational messages

You can opt out of receiving communications at anytime by following the instructions in the message or contacting us at (786) 788-0486.

Website And Scheduling Use

By using our online tools, you agree to:

• Provide accurate information
• Not misuse the system
• Not submit unlawful, harmful, or inappropriate content

Appointment Policies

Your appointment, scheduling, rescheduling, no-show, or cancellation terms are determined by Erio.

Limitation Of Liability

We are not responsible for:

• Cellular carrier issues
• Messaging delays
• Website downtime
• Third-party technical failures

Subscriptions, Billing & Payment

• Subscription fees are billed in advance of the service period.
• Subscriptions automatically renew unless canceled before the next billing cycle.
• Payment is collected via secure third-party processor (e.g., Stripe).

No Refund Policy

All payments are final and non-refundable, including subscription fees and usage charges.

Chargebacks

By using our Service, you agree not to initiate chargebacks for services rendered. If a chargeback is filed, we reserve the right to pursue recovery of the disputed amount and any associated fees.

Cancellation

You may cancel your subscription at any time. Cancellation is effective at the end of the current billing cycle. Prepaid amounts are not refunded. Access to the Service ends once the billing term expires.

Delivery Of Services

Services are considered delivered when:

• A website, communication setup, or automation system has been completed and made accessible to the client; or
• Account credentials and platform access have been provisioned.

Onboarding support may be provided but is not required for fulfillment.

Service Availability & Delivery

The Company does not guarantee that SMS or voice messages will be delivered without delays or failures. Delivery can be affected by carrier networks, device compatibility, or other factors outside our control.

User Obligations

When using the Service, you agree:

• To comply with all applicable laws and regulations (including privacy and communications laws).
• Not to use the Service for unlawful, harassing, or abusive purposes.

Free Trials & Promotions

Promotions or free trials may be offered at our discretion. During trials, limited setup may be provided. Full services are rendered once billing begins. Discounts or promotions do not change the other terms of this agreement.

Payment Failures & Suspension

If payment fails, multiple attempts may be made over several days. Accounts unpaid beyond this period may be suspended until balances are resolved.

Changes To Terms

We may update these Terms Of Service periodically. Continued use of our website constitutes acceptance of the updated terms.

Contact Us

For questions about these Terms, contact us at:

(786) 788-0486
info@erio.ai